You Online Help Guide

When you register your business, you will be able to create your store on OrPay. Your store will have its own page in the OrPay app,...

When you have completed the registration, login to your business account and finish setting up your first Store: Go to My Stores from the...

Enter the Opening Hours of your Store for each of the ordering methods available. Your customers will be able to place an order only...

You have the capability to add multiple menus for your Store. Go to My Stores from the navigation menu > Find your Store > Click Manage...

Give the opportunity to your customers to customize items when they order. You can create multiple options and choose if they are for...

Add the Menu Items in the order they appear on your menu. Go to My Stores and find your Store > Click Manage Menus > Add Menu Item and...

You should connect every Store to your Stripe account in order to go live on the app and start receiving orders. Stripe is our Third...

You can print out your codes for the Store. Customers can use the QR codes to view your menu. Each Store has its unique QR code. You can...

You can create login credentials for the team at the Store. In this way the team will be able to view live orders and manage the menus....

Before you publish your store on the app make sure that the following sections are complete and accurate: Opening Hours - Add ordering...

When you publish your Store, users in the marketplace will be able to view your Store, order from your menu and pay. To publish your...

View Live Store Orders Go to My Stores > Click Live Orders next to your Store View all live orders of the day or select a previous day....

To hide one of your Store Menus from the app: Go to My Stores > Click Manage Menus > Select No under Available Users will not be able to...

You are responsible for issuing refunds. You can issue refunds to your customers using your Stripe Dashboard by following their...

Change your business account password To change your login password: Go to My Team Next to your email click Change Password Enter your...